Shipping

At MZHM Enterprise LLC, we strive to deliver your orders quickly and securely. This Shipping Policy outlines our shipping methods, delivery times, fees, and other important details.

1. Processing Time

• Orders are processed within 1-3 business days (excluding weekends and holidays).

• Orders placed after 12 PM CST may be processed the next business day.

• Custom or pre-order items may have longer processing times (specified on the product page).

2. Shipping Methods & Estimated Delivery Times

Delivery times are estimates and not guaranteed. Delays due to weather, carrier issues, or incorrect addresses may occur.

3. Shipping Fees

• Shipping costs are calculated at checkout based on weight, destination, and shipping method.

• Free shipping may be available on select orders (promotions will be displayed at checkout).

4. Order Tracking

• Once your order ships, you will receive a confirmation email with a tracking number.

• Track your package using the carrier’s website (USPS, UPS, or FedEx).

5. Address Accuracy

• Ensure your shipping address is correct—we cannot modify it after the order is placed.

• If a package is returned due to an incorrect address, you will be responsible for reshipment fees.

6. Undeliverable & Lost Packages

• If a package is returned as undeliverable, we will contact you for next steps.

• If a package is lost in transit, please contact us within 14 days for assistance.

7. Damaged or Missing Items

• Inspect your package upon delivery. If items are damaged or missing, contact us within 7 days at info@mzhmenterprise.com with photos and order details for resolution.

8. Contact Us

For any shipping-related questions, reach out to:

📧 Email: info@mzhmenterprise.com

📞 Phone: +1 (659) 221-0293

📍 Address: 92 674 Washwood Heath Road, Birmingham West Midlands

Thank you for shopping with MZHM Enterprise LLC!